Short Code Numbers
Using a 3-, 4- or 5-digit Short Code Number as one of your
communication channels will provide your customers with a single,
short, easy-to-remember number through which customers can engage you
for information on your products and services as well as to make
enquiries, requests and complaints. The shortcode number can be used
for voice services as well as SMS and USSD services.
Beyond our wealth of experience, our core strengths lie in the
following:
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Our People – we have a strong multi-disciplinary
team of professionals that can address all the needs of the
project.
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Our Regulatory Compliance – we are licensed to
provide Shortcode Numbers, Vanity Numbers and Contact Centre
services by the Nigeria Communications Commission (NCC).
The Benefits Of A Short Code Number
Using a short code number as one the access channels with which your
customers can engage you to make requests or lay complaints on
issues will provide the following benefits:
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Short code numbers are memorable 3-, 4- or 5-digit
numbers. These are easier to remember than the long code numbers. If
customers see printed material, or hear your shortcode number on
the radio, they can remember it well enough to respond to your
call to action.
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Shortcode numbers
enable the capability of providing additional services aside
from voice calls. The additional services include:
1. IVR Services
2.
SMS Services
3. USSD Services
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Due to the uniqueness of short code numbers, it will further
propagate your brand making it easily recognizable.